Policies & Safeguarding

Terms & Conditions

These terms set out how tutoring with Miss Maths Daily works, including bookings, payment, cancellations and use of the Student Portal.

Last updated: 6 August 2026

Tutoring services

Miss Maths Daily provides one-to-one maths tutoring for students from KS2 to A-Level, delivered online and/or in person as agreed with the parent or guardian.
Lessons are planned around the student's curriculum, exam board and personal targets. Progress depends on the student's engagement between lessons as well as the tutoring itself.
We do not guarantee any particular grade or exam outcome. We do commit to preparing thoroughly, teaching to a high standard and keeping parents informed.
Standard lesson length is [60] minutes unless otherwise agreed. Lesson format (online or in person) is confirmed at the start of tutoring.

Booking and payment

Lessons are booked either directly with the tutor or by selecting an available slot in the Student Portal.
Fees are agreed in writing before tutoring begins and are confirmed on each invoice.
Invoices are issued through the portal and are payable by bank transfer using the reference shown on the invoice.
Payment terms: invoices are due within [7] days of the issue date.
Repeated late or non-payment may result in lessons being paused and portal access being suspended until the balance is settled.
Fees may be reviewed from time to time. Any change will be communicated at least [4] weeks in advance.

Cancellations and missed lessons

Please give at least [24] hours' notice to cancel or rearrange a lesson. Lessons cancelled with that notice can be rescheduled at no charge, subject to availability.
Lessons cancelled with less than [24] hours' notice, or missed without notice, are charged in full because the slot cannot be reallocated.
If the tutor needs to cancel, the lesson will be rescheduled or credited in full.
If a student is more than [15] minutes late without contact, the tutor may treat the lesson as a missed lesson.
To pause or end regular tutoring, please give [2] weeks' notice so the slot can be offered to another family.

Holidays and term-time arrangements

Regular weekly lessons continue during term time unless you tell us otherwise.
Please give at least [1] week's notice of planned holidays so the slot can be released.
Holiday and half-term intensive sessions are arranged separately and confirmed in writing.
The tutor's own holiday dates are shared in advance, and no charge is made for those weeks.
During exam periods, extra sessions can be added subject to availability.

Communication expectations

Routine communication with students takes place in lessons and through the portal's messaging feature, which parents can also see.
Communication about scheduling, payment and progress is with the parent or guardian.
Messages are usually answered within [48] hours during the working week. The tutor is not available for support outside lesson times.
For students under 18, the tutor does not communicate through personal social media accounts or private messaging apps.
Please raise any concern about lessons, progress or a member of the family's experience directly with the tutor by email so it can be resolved quickly.

Portal access

Portal accounts are personal to each student and their family. Accounts must not be created on behalf of anyone else.
Login details must be kept confidential and must not be shared with other students, families or third parties.
You are responsible for activity carried out under your account. Please tell us immediately if you think your login has been compromised.
Portal access is linked to active tutoring services. When tutoring ends, access is withdrawn after a short handover period, and records are retained in line with the Privacy Policy.
Any attempt to access another family's information, or to interfere with the portal's security, will result in access being removed immediately.

Digital resources and materials

Worksheets, revision guides, videos, session reports and other materials shared through the portal remain the intellectual property of Miss Maths Daily or the original rights holder.
Resources are provided for the personal educational use of the student they were shared with.
Materials must not be copied for others, uploaded elsewhere, shared publicly, redistributed or resold.
Lessons must not be recorded, screen-recorded or photographed without the tutor's written permission.
Where a resource is a licensed third-party or exam board material, that provider's own terms also apply.

Business contact details

Business name: Miss Maths Daily
Data controller: Viola — Founder & Tutor, Miss Maths Daily
Email: missmathsdaily@gmail.com
Website: missmathsdaily.co.uk
Postal address: [Add your business address here]
ICO registration: [Add your ICO registration number here, if registered]

Placeholders marked with square brackets should be replaced with your final business details.

Note: Details shown in square brackets are placeholders for business-specific arrangements (notice periods, lesson length, payment terms) and should be confirmed before these terms are relied upon. By booking lessons or creating a portal account you agree to these terms as published at that time. These terms are governed by the law of England and Wales.